In Pursuit of Quality and Customer Satisfaction
When your plumbing fails, the last thing you need is a company that surprises you with hidden fees or leaves you waiting. Five Star Plumbing & Rooter is a trusted plumber San Francisco homeowners and businesses have relied on since 2013. We combine fast response times, licensed workmanship, and flat-rate pricing that never changes even at 2 a.m. on a holiday.
Call (415) 724-7083 for a free estimate, or reach out online to schedule service. We’re available 24/7 for emergencies throughout San Francisco and surrounding cities.
Plumbing Services for San Francisco Homes & Businesses
Five Star Plumbing & Rooter is a full-service plumbing contractor, which means we handle every part of the job – from diagnosis and permits through to final restoration. You’ll never need to coordinate multiple contractors or wonder if something was left unfinished. Our team is trained and equipped to handle everything from a stubborn clogged drain to a complete sewer line replacement.
Trusted by homeowners, property management companies, and commercial clients across San Francisco, we deliver reliable, high-quality work on every job — no exceptions.
Our services include sewer line repair and replacement, drain cleaning and hydro-jetting, water heater installation and repair, tankless water heater services, full-home repiping, pump service and repair, emergency plumbing response, toilet repair and installation, and new construction and remodel plumbing. Whether you need a quick fix or a major infrastructure project, our team has the tools and experience to get it done right the first time.
We handle everything — from inspection and camera diagnostics to permits, repairs, and full site restoration. No handoffs. No delays. Just one team accountable from start to finish, delivering clean, efficient, and reliable results.
As a family-owned company, we approach every job with the same level of care, attention, and accountability we would expect in our own home. Founded by Saul and Claudia Padilla, Five Star Plumbing & Rooter is built on trust, long-term relationships, and a commitment to doing the job right — every time.
Why San Francisco Trusts Five Star Plumbing & Rooter
Five Star Plumbing & Rooter was built on a simple idea: every customer deserves honest service, a clear explanation of what the work entails, and a price they agreed to before anyone picks up a wrench. That philosophy starts with our flat-rate pricing model. You’ll know the exact cost of your job upfront – no hourly billing, no emergency premiums, and no surprise charges after the fact.
When you call us in the middle of the night for a burst pipe or a backed-up sewer, you pay the same rate you’d pay on a regular Tuesday afternoon. We believe that emergencies are stressful enough without adding financial uncertainty on top of them.
We’re also one of the few plumbing companies in San Francisco that manages every phase of a project in-house.
Plumbing Services in San Francisco

Water Heater Services
From traditional tank water heaters to energy-efficient tankless systems, we install, repair, and replace all major brands.

Toilet Repair & Installation
From a running toilet wasting hundreds of gallons a month to a complete toilet replacement, our team handles all toilet repairs .

Sewer Line Repair
San Francisco’s aging infrastructure means sewer problems are more common than most homeowners expect.

Drain Cleaning
A slow drain is easy to ignore – until it backs up completely. Our professional drain cleaning service removes clogs.

Emergency Plumbing
Burst pipe. Sewer backup. Gas leak. No matter the emergency, Five Star Plumbing & Rooter responds around the clock – 24 hours a day, 7 days a week, including holidays.

New Construction & Remodels
Planning a kitchen remodel, bathroom addition, or new construction project in San Francisco? Our licensed plumbers work directly with contractors and homeowners.

Pump Service & Repair
We install, service, and repair sump pumps, sewage pumps, and other plumbing pump systems to protect your property from flooding and water damage.

Repiping & Pipe Repair
Older San Francisco homes often have galvanized steel or deteriorating copper pipes that cause low water pressure, discolored water, and recurring leaks.
Real Reviews from Google Customers
Posted on C CTrustindex verifies that the original source of the review is Google. FIVE STAR PLUMBING AND ROOTER: This company was the best of all seven I interacted with. Javier's calming yet technical expertise and Maribel's eloquent customer service the best! I just needed my dripping tub cartridge to be replaced and was straight given the best and worst scenario as it's been 18 yrs old. I also got my senior discount. If quality and excellence is your priority..FIVE STAR PLUMBING AND ROOTER delivers.Posted on John CooperTrustindex verifies that the original source of the review is Google. They did a great job from my initial call to completing a pipe replacement. The phone contact was friendly and knowledgeable. Javier, the plumber, showed up on schedule and was efficient, courteous and did meticulous work. Five Star was recommended to me by a friend, and I recommend them highly.Posted on Debi CTrustindex verifies that the original source of the review is Google. Great techs, they know their plumbing.Posted on steve watsonTrustindex verifies that the original source of the review is Google. We had clogged Plumbing in our office and Warehouse. Five Star Plumbing came out quick got the line cleared and let us know why it was getting clogged. They did it great jobPosted on Family DickoppTrustindex verifies that the original source of the review is Google. Thank you so much for your timely response! Our bathroom had a major clog and we had sewer water come up our shower drain. Your team was on time, courteous and fixed our problem very quickly. We are grateful for your amazing team and service - looking forward to calling you for all our plumbing needs!Posted on Kenneth HanTrustindex verifies that the original source of the review is Google. Javier was great! My water heater needed replacement. Five star plumbing had no openings, but they were able to adjust their schedule to fit me in. Very professional and thorough.
24/7 Emergency Plumbing Service in San Francisco
Plumbing emergencies don’t follow a schedule, and neither do we. Five Star Plumbing & Rooter is available 24 hours a day, 7 days a week, 365 days a year for emergency plumbing in San Francisco and throughout the Bay Area. Whether you’re dealing with a burst pipe flooding your basement, a sewer backup threatening your property, or a water heater that failed overnight, we dispatch quickly and arrive ready to resolve the problem.
Call (415) 724-7083 any time of day or night. Our team speaks both English and Spanish, and we’ll walk you through what we find and what it will cost before any work begins.
Serving San Francisco & the Surrounding Bay Area
Our team is based in San Francisco at 811 San Jose Avenue, and we proudly serve communities throughout the Bay Area. In addition to San Francisco – including all neighborhoods from the Mission District and Noe Valley to the Sunset, Richmond, and SoMa – we serve Oakland, Daly City, San Mateo, Berkeley, Alameda, Emeryville, and South San Francisco.
Whether you’re a homeowner in the Outer Sunset dealing with aging cast iron pipes or a property manager in Oakland facing a sewer compliance requirement, Five Star Plumbing & Rooter brings the same expertise and service standards to every job we take on.
Trusted & Reviewed on Yelp
-
Had a kitchen sink clog that I couldn't snake out myself. Called at 8:25 am. Plumber came quickly and was all done less than an hour after I called. Clog... Read More was 25 feet down the line. Bravo! Great people and great service.
David D.
1/16/2026Excellent all-round! I had a nagging problem over the years in the toilet with the toilet tank not refilling water automatically after flush, and several plumbers have come and... Read More gone without entirely solving the problem. In its latest flareup, I hired Five Star Plumbing & Rooter and they identified the problem immediately from the video I sent and fixed the problem effectively and efficiently. The customer service was prompt and very friendly. They will be my "go-to" plumber going forward!
Marcello C.
7/21/2025Santiago came out to look at a leaking garbage disposal. He took a look, tightened something up, and fixed the leak. He didn't charge us.
Very polite and professional.... Read MoreDavid G.
6/28/2025 -
Just had Santiago fix a clogged sink. So fast and professional and a really excellent plumber. I appreciate no judgement on why it took so long to get a plumber... Read More out! Also, Maribel is so nice in terms of scheduling and getting someone out fast.
Thank you for the A+ service!B K.
6/18/2025This company was the best of all seven I interacted with.
Javier's calming yet technical expertise and Maribel's eloquent customer service the best!
I just needed my dripping tub cartridge... Read More to be replaced and was straight given the best and worst scenario as it's been 18 yrs old.
I also got my senior discount.
If quality and excellence is your priority..FIVE STAR PLUMBING AND ROOTER delivers.Crystal C.
4/25/2025I was recommended to five star star by my regular plumber who was out of town. There was a small emergency at my work and we needed to get our... Read More sink fixed quickly. They came the same day to give a quote and the next day to fix the sink. They were friendly and curtiois. I would use them again!
Guy S.
1/29/2025 -
Came out in less than 24 hrs after I called. Fixed my kitchen drain. Very respectful of the property and let me know what they found. Would recommend!
Margaret E.
11/26/2024Santiago came, diagnosed, and fixed the problem. He also explained what he was doing and answered all my questions. He was incredibly knowledgeable, patient, AND he cleaned up! My tub... Read More was left cleaner than he found it. I can't recommend him enough!
beth g.
9/17/2024Excellent service from Five Star Plumbing to help with a two issues, a drain and a leaking faucet. Arrived on time, did quality work and were friendly. Will... Read More use them again. Many thanks!
Mark R.
3/28/2024
Licensed, Insured & Committed to Your Property
Five Star Plumbing & Rooter operates under a valid CSLB license and carries full insurance coverage on every job. We work with homeowners, renters, property managers, landlords, and commercial operators – and we treat every property with the same level of care and respect. Our goal isn’t just to fix the immediate problem; it’s to become the plumber you call for life.
Honest advice. Fair pricing. Dependable workmanship. That’s what Five Star delivers on every visit.
Ready to get started? Call (415) 724-7083 or request a free estimate online. We’ll give you a straight answer, a clear price, and a team you can count on.



